Course content
- Understanding negotiation theory
- Clarifying and define what makes an effective negotiator
- Carrying out research to prepare for a negotiation, by setting out the objectives and potential benefits for the other party
- Establishing a negotiating position taking into account ideal and minimum acceptable outcomes
- Identifying costs and benefits for both parties in a negotiation
- Conducting a negotiation to achieve an outcome at or above the minimum acceptable
- Producing an agreement and course of action that is acceptable to both parties
- Planning an influencing strategy
- Understanding and using effective teamwork in negotiation
- Reviewing own performance in the negotiation process
Who is it for?
- Clinical and non-clinical staff in patient facing and administration roles
How is it delivered?
- Via live, highly interactive tutor led Virtual Workshops using Teams or Zoom – max 20 participants
- Microphones and cameras required for the entire session
Upcoming events
This course is split across two half days taking place on;
Thursday 31st August @ 9:30 – 12:30 – Part 1
Thursday 7th September @ 9:30 – 12:30 – Part 2